Contact Us
Contact ModernClockWall
We are here to help.
Whether you have a question about a wall clock, need assistance with an existing order, would like help with shipping or returns, or simply want more information before making a purchase, please feel free to contact the ModernClockWall team.
Customer Support
Email: support@ModernClockWall.site
Phone: 0451 734 206
Business Address
ModernClockWall.site
422-424 Kent St
Sydney NSW 2000
Australia
Order Enquiries
When contacting us regarding an existing order, please include your:
- Full name
- Order number
- Email address used at checkout
- Brief description of your enquiry
Providing these details helps us identify your order and assist you more efficiently.
Returns & Refunds
We offer free eligible returns and refunds within 30 days. Before returning an item, please contact us at support@ModernClockWall.site so that our team can provide the appropriate return instructions.
Please do not send a return without first contacting our customer support team.
Shipping
We provide free worldwide shipping. Our estimated delivery timeframe is 7–10 days, although delays may occasionally occur due to carriers, customs, local delivery conditions or circumstances outside our reasonable control.
We appreciate your trust in ModernClockWall and look forward to assisting you.